Job Opening details:-
Company Name :-
County of Kent


Position Name :-


Company Location :-
Grand Rapids, MI

Full Job Description :-
Job Responsibilities

We are accepting applications for clerical positions throughout Kent County. Candidates that apply through this posting will be considered after completion of our evidence-based selection steps. Please monitor the email you include on your employment application for further instructions (including junk/spam folders). If you would like to learn more about our County departments please go to: www.accesskent.com. The successful candidates will perform a variety of clerical support functions for their department or unit ranging in complexity based upon the position. Duties may include opening and sorting mail, receipting and processing payments, filing and data entry, assisting the public over the phone and in person to answer a variety of routine and complex questions regarding legal matters, account information and general requests for information. Work processes require the application of substantive and procedural knowledge of internal and external rules, regulations, requirements and protocols related to the work of the department or unit. Work is performed under general supervision with some latitude for independent judgment and action. Positions within the departments may include: Clerk I/II/III, Clerk Typist II, Client Services Representative, Court Clerk/Legal Clerk, Circuit Court Clerk, Judicial Clerk, Administrative Specialist, Senior Administrative Specialist, Account Clerk I/II/III, Collections Clerk I/II/III, Community Services Assistant, Docket Clerk, Senior Docket Clerk, Human Resources Technician, Property Clerk, Veterans Services Representative, Abstract/Title Clerk II. *Job location depends on the department*

Minimum Qualifications

High school diploma or equivalent combined with one year of clerical experience. Exceptional customer service and phone skills as well as proficiency in the use of Microsoft Office applications are required. The successful candidate must have the ability to perform in a high volume environment and utilize effective conflict resolution skills to serve clientele in a tactful, objective manner. Strong interpersonal skills, oral and written communication skills and the ability to interact positively with a diverse population is essential. Coursework in criminal justice, accounting, legal, office management or related fields are highly desired.