Job Opening details:-
Company Name :-
Olympia Entertainment


Position Name :-


Company Location :-
Detroit, MI 48201

Full Job Description :-
JOB SUMMARY: The Event Operations Manager is responsible for the implementation and execution of all operational aspects of events held at Little Caesars Arena, Comerica Park or other venues booked by Olympia Entertainment. Assists the Director of Operations in management of all day-to day operations at Little Caesars Arena.
Key Responsibilities:

Perform supervisory responsibilities in accordance with the policies, procedures and applicable laws. Responsible for hiring, training, scheduling, and disciplining of colleagues. Handle employee inquiries, and resolves issues, address employee relations issues and has decision making responsibilities as it relates to managing a staff. Train staff on standard operating procedures and ensure compliance. Inspire, mentor and develop staff to deliver world class service in all aspects of the operation that delight and exceed expectations of our guests, clients and partners.
Oversee the facilitation of the needs of clients conducting events at Little Caesars Arena, Comerica Park and other venues and locations booked by OEI as assigned. Represent the venues during the booking and advance planning phase of all events.
Lead pre-event planning meetings in order to execute the operational logistics of Little Caesars Arena, Comerica Park or other venues for events in cooperation with relevant departments including booking, marketing, public relations, concessions, merchandise, parking, event staff, guest relations and operations personnel.
Act as primary liaison between departments providing all necessary and appropriate direction, information, etc. to help oversee all aspects of the event.
Liaison with municipal departments such as City of Detroit Police, Tactical Ops, Fire Marshal in matters related to event operations, ensuring events are operated within respective codes and ordinances.
Communicate event information to critical external entities such as City of Detroit, local, state and Federal law enforcement, public safety, and fire.
Provide any needed operational support to back of house for load in, load outs, and production crew.
Serve leadership function on emergency response team / emergency preparedness training.
Advise on event cost estimating and reporting where needed while managing event costs to maximize efficiency.
Manage all phases of event day operations, taking the lead in critical logistical decision making.
Provide pre and post event labor reports to applicable departments such as accounting, booking and operations.
Act as the primary venue contact for 313 Presents and other clients as designated.
Assist Director of Event Operations in developing the annual Operations and Entertainment Services budget. Monitor the budget and identify variances.
Manage the Master Building Schedule, prioritizing and organizing times for all public and private events in conjunction with Event Booking and all involved departments with maximizing revenue as a primary goal.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

Bachelor’s degree in a technical discipline, applicable certification. Minimum 5 (five) years related work experience. Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
Possess the highest integrity and ethical standards.
Demonstrated ability to establish and maintain strong working relationships with hourly staff.
Must possess a solid work ethic.
Strong communication and customer service abilities.
Detail oriented – ability to keep accurate and detailed records.
Highly organized, self-directed business style, with strong ability to prioritize.
Ability to manage multiple projects at once.
Must have a good knowledge of Microsoft Word, Excel, PowerPoint and CAD.
Ability to problem solve.

Supplemental Job Functions:

Performs other duties as assigned.

Preferred Knowledge, skills and abilities:

Experience working in the sports and entertainment industry.

WORKING CONDITIONS:

Irregular and extended hours including nights, weekends, and holidays.
Exposure to high noise level.
Frequent visual/auditory attention.
Must be able to lift/carry 25-50 lbs.
Must be able to stand for long periods of time; climb stairs.

Job Type: Full-time
Pay: $65,000.00 – $70,000.00 per year
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday
Weekend availability

Ability to commute/relocate:

Detroit, MI 48201: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Bachelor’s (Preferred)

Experience:

Events management: 1 year (Preferred)

Work Location: One location